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Ordering and Delivery Information
Welcome to iHeartTshirts.co.uk website terms and conditions. Please read through them carefully before placing your order.
We may change any of these conditions without any prior notice to you. If you have any questions about them please email:
question [at] ihearttshirts.co.uk
1. Delivery Information and Costs
UK
All orders are sent via
Royal Mail 1st Class,
With FREE UK delivery!
Europe
All orders are sent via
Royal Mail Airmail.
A charge of only £1.95 per t-shirt.
Rest of World
All orders are sent via
Royal Mail Airmail.
A charge of only £2.95 per t-shirt.
1.1 Delivery Times
Standard Domestic
We aim to deliver within 5 working days if your item is in stock.
For customised orders, we aim to deliver within 5-10 working days if your item is in stock.
You will be notified by email of the progress of your order.
International Airmail
International airmail items are delivered within an additional 5 working days to the domestic delivery time if your item is in stock.
You will be notified by email of the progress of your order.
1.2 Tracking your Order
To track the process of your order please email:
orders [at] ihearttshirts.co.uk
Include your order number in the subject line of the email.
2. Making a Purchase
To make a purchase add the item to your bag. When you want to pay click on 'My Bag' at the top of your screen,
enter any voucher or promotion codes and then pay following the on screen instructions.
2.1 Product Information
All t-shirts sold on iHeartTshirts.co.uk are made from 100% organic cotton.
Each design t-shirt is hand printed to ensure and maintain a high quality.
All the t-shirts for both Men and Women are 'fashion-fit'.
This means they are specifically designed to ensure a good fit on each individual with a fashionable look.
2.2 Gift Voucher Options
A fantastic gift. Buy a t-shirt voucher for a friend or family member.
Please go to the
Gift Voucher
Page.
2.3 Payment options
We accept MasterCard, American Express, Visa, Delta/Connect, MasterCard Connect, Visa Electron, Maestro and solo payment cards.
Payments are securely processed PayPal.
All prices listed are correct at the time of update.
2.4 Returns, Exchanges and Refunds
Exchanges
If for some reason iHeartTshirts.co.uk has made a mistake with your order in any way (such as wrong size, design etc.)
we are happy to exchange it for the correct item free of charge. If you would personally like to make an exchange
to a different size or design there is a charge of £4.95 plus shipping per item.
Refunds and Returns
iHeartTshirts.co.uk currently offers a 30 day money back guarantee in the unlikely event that you are not entirely satisfied with your t-shirt.*
However to minimise mistakes please double check the accuracy of your order before you purchase and have a look at our
Size Chart
to ensure your item fits.
* excludes custom orders.
3. Privacy Policy
At iHeartTshirts.co.uk we are committed to protecting you information.
Your information is safe and will not be passed onto any third party companies.
3.1 Credit Card Information
All orders online are electronically processed using Secure Socket Layer (SSL) technology.
This means that you can submit your electronic card payment details with confidence.
4. Offers
For information on current offers and promotions:
[Click Here]
5. Wholesale
Wholesale orders contain over 20 items.
All wholesale enquires: wholesale [at] ihearttshirts.co.uk
6. Contact Us
Please go to the
Contact Us
Page.
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